We often get asked by our IT service management clients why team members can’t simply get rid of their work desktop and tote a laptop back and forth, connecting to the network remotely. Unfortunately, it isn’t as simple as getting rid of your desktops and replacing them with laptops. It’s unfortunately very insecure.

When connected simply to the network, hackers can swoop right in and do the same as you—remote in with a laptop. They can pull data right off the network! Malware can get onto the network, servers can go corrupt, the bandwidth will be noticeably slower and data can get stolen. All these issues will require computer repairs that you don't have the time or allocated funds for! Additionally, it’s never fun to think about, but if an employee leaves but keeps the laptop, they can pull precious company data off the network remotely and share it with whomever they’d like!

That said, you’re probably wondering what you’re supposed to do then, if your team is part- or full-time working remotely! What our managed IT services team suggests, and enforces for our clients, is that every work laptop be paired with a companion desktop at work. That way, they’re remotely connecting to the desktop, not just the network. This will highly increase security and speed! Doing it this way ensures closed connections between your employers and the network(s)—no open access to hackers!

Sound like an IT services company just telling you to spend more money on technology? Well, did you know that desktops are actually cheaper AND longer-lasting than laptops? Additionally, one laptop our IT outsourcing services team suggests are Chromebooks, which cost less than $300!

But what if the majority of your team is remote full-time? What do you do with all these desktops? Well, if your team is larger than three or four people, our IT consulting team highly suggests a server that’ll pretend to be all the computers! This is known as either terminal servers or Remote Desktop Services (RDS). That way, physical space is saved and you save money, while maintaining a safe and secure connection to the in-house network thru computers or RDS.

Will your team notice a difference between individual computers and Remote Desktop Services? Nope! They’ll be able to go about their day, accessing their files, applications and logins with ease, just as if they were sitting at the desktop in the office. Think of the desktop as a very necessary middle man!

If your team is rethinking incident management and core business operations due to the influx of ransomware attacks, this is a great place to start. Want to learn more? Check out this article. It may be four years old, but it's more relevant and necessary than ever!

Have any questions or want further recommendations on laptops, desktops and/or RDS from our IT consulting services? Is your company in need of an IT service provider? Text/call us at 302-529-3700 or email us via the Contact Form provided.

headshot, owner, president, author, partners plus, IT company, IT services, SSD, recommendationBill Hogan is the Owner and President of Partners Plus. He has 40 years of experience in the technology services industry, specifically small business IT support. Bill has spoken at seminars all over the country about network management and published his latest book in 2018. Partners Plus was selected by PHL17 as the best Computer and Information Technology Support Company in the greater Philadelphia area in 2018.