IT support Philadelphia

“State of the art", it’s a phrase we’ve all heard. Pinning down exactly what it means is quite easy, but these days, the state of technology moves so fast that what was bleeding edge last year could be outmoded this year. When it comes to IT support in Philadelphia, it’s no longer enough just to be staying current, aligned with the status quo. To stay competitive into the future, you need to develop and follow a technology roadmap.

Of course, to draw up a roadmap, you need to know how to get where you’re going. Figuring out where you’re headed can be difficult, but it means nothing if you don’t know where you’re starting. So, the first step in creating your technology roadmap is to review the state of your technology today.

Technology Review

By undertaking a review of your existing technology, you’ll create a baseline. This will serve as the foundation of planning for the future.

As part of the technology review, you will assess the state of every piece of technology currently in your organization. Does it offer all of the features you need? Is it working properly? If a piece of technology needs to be replaced, is that urgent, or can it wait a while?

Some big questions to ask during the technology review (for every piece of technology in your business) are:

  • Do you need that technology?
  • Would another technology serve you better?

Asset Inventory

The next step is to create an inventory of all IT assets. The inventory needs to create a record of all computers, laptops, mobile devices, network switches, servers, etc. It needs to record when they were acquired and when they need to be replaced.

Based on this inventory process, you can draw up schedules that will trigger alerts on the need to update technology. For this, an IT support provider in Philadelphia can provide a heads-up on impending updates, these developments can be planned properly so they align with business objectives.

Mapping Trends

Through the process of reviewing your technology and creating the asset inventory, you will be able to start mapping trends in your organization’s use of technology and its technological needs. Returning to those two key questions above about which technology you need, you can start investigating newer technologies.

Questions to ask about newer technologies:

  • Do they do an existing job better than our existing technologies?
  • Are they better aligned with industry trends and/or protocols?
  • Are they more efficient in terms of manpower, cost, energy, or support?
  • Do they fit into our business strategy better than our existing technology?
  • Do they present a strong business case for their use?

You can often find that exploring new technologies opens up huge new opportunities for your business. New technologies can often help you leverage your existing resources in powerful ways. Don’t just look for lower costs. Consider intangibles, such as competitiveness, flexibility, better communication, and happier customers.

By assessing where you are now, you can build your technology roadmap. You can then ensure this is inline with your business objectives. At Partners Plus, Inc., as an IT support provider in Philadelphia, we help many companies draw up technology roadmaps. Contact us today to know how we will do this to your business.