We’ve heard the jokes about the FBI agent assigned to monitor you from your phone. People online jokingly apologize to “their agent” for the angle of their face they get to see, the deep dives on YouTube or Reddit they find themselves down, etc.

While it is humorous to imagine an agent keeping tabs on you, in a nervous laugh type of way, there are some steps you should take to increase mobile device security. After all, with all the mobile working done nowadays, these steps protect both you and your company! They're especially crucial if you're a small business owner.

  • Turn your phone off and back on at least once a week.
  • Keep your software up to date! Updates regularly address security issues, heightening your security strength. “[It] is one of the most important things you can do to maintain your…product’s security.”
  • Use a 6-digit pin to access your phone and have it auto-lock at 5 minutes max.
  • Disable your Bluetooth when not in use. We even advise to steer clear of Bluetooth in general--that is a practice we partake in at our IT Support office.
    • Airplane Mode doesn’t always ensure this.
  • Disable your Wi-Fi when not in use. For our IT support company, we opt to have separate Wi-Fi networks for computers and mobile devices.
    • Additionally, don’t connect to public WiFi and delete unnecessary networks.
  • Use Biometric authentication, whether that’s facial recognition or thumbprint, to reduce risk.
  • Disable location services when not needed.
    • At the very least, turn it off for as many apps as you can.
  • Back up your phone data, including a cloud-based version.
  • Use an app like LastPass to store your logins, as opposed to saving them to your phone or having them written down in the Notes. All of our IT support services employees use it!
  • Log out of sites after payments made online.
  • Consider a phone case that has the option to a) cover your camera and b) cover your microphone.
  • Be weary of having sensitive conversations on or nearby your phone. Even better, keep your phone outside the room where said conversations are being had.
  • Only use apps from the certified app store.
  • Have a minimal amount of apps. Doing so will also increase productivity by eliminating decision fatigue.
  • On a day to day basis, close apps when not in use.
  • Be weary of entering personal data into apps.
  • To protect you or your small business, don’t open unknown attachments, nor enter personal data into strange prompts.
  • If anything strange pops up, close all apps immediately. Doing so in home and at the office will keep you from needing to contact your outsourced IT.
  • Only use trustworthy phone chargers, and do not use public charging stations.
  • Do not jailbreak your phone!

If you are worried your phone's security is compromised, find IT support near you to get assistance. We'd love to help you over the phone at 302-529-3700!

headshot, owner, president, author, partners plus, IT company, IT services, SSD, recommendationBill Hogan is the Owner and President of Partners Plus. He has 40 years of experience in the technology services industry, specifically small business IT support. Bill has spoken at seminars all over the country about network management and published his latest book in 2018. Partners Plus was selected by PHL17 as the best Computer and Information Technology Support Company in the greater Philadelphia area in 2018.