IT Solutions Tailored for Insurance Providers

Streamline operations and protect client data with tailored IT solutions for insurance companies. Partners Plus delivers secure, compliant, and scalable IT services designed for the insurance industry.

Empowering Insurance with Smarter Tech

IT solutions for insurance companies empower insurance providers with more innovative technology. At Partners Plus, we deliver tailored IT solutions specifically designed for the insurance industry, ensuring that your sensitive client data remains secure, your operations run smoothly, and your practice remains compliant with evolving legal and privacy regulations.

Whether you’re a small agency or a large corporation, our services support your unique needs with secure document management, reliable cloud infrastructure, and proactive cybersecurity. From day-to-day productivity to long-term protection, we help insurance professionals stay focused on what matters most—serving their clients.

Insurance IT solutions by Partners Plus supporting secure data access, claims efficiency, and compliance for insurance companies

Why Insurance Companies Need Specialized IT Support?

In the insurance industry, data security, operational speed, and regulatory compliance aren’t just priorities—they’re business-critical. Insurers manage vast amounts of sensitive policyholder information, process high volumes of claims, and navigate complex regulatory landscapes daily. As technology plays a greater role in everything from underwriting and claims management to customer service and analytics, a generic IT approach simply won’t cut it.

Outdated systems, cybersecurity vulnerabilities, and slow support aren’t minor setbacks—they’re serious liabilities. A data breach involving customer records or a system failure during a claims surge can lead to regulatory penalties, reputational damage, and loss of client trust.

That’s why insurance companies need IT support tailored to the industry’s unique demands. At Partners Plus, we understand the pressures insurers face. Our IT solutions are purpose-built for the insurance sector—providing secure infrastructure, proactive cybersecurity, and regulatory compliance to keep your operations running smoothly, your data protected, and your team focused on serving policyholders.

  • Secure Access to Policy Data and Insurance Applications
    We ensure insurance professionals have fast, secure access to the systems and information they rely on—whether in the office, in the field, or working remotely. Our solutions integrate seamlessly with claims management platforms, underwriting tools, policy administration systems, and secure communication channels. With Partners Plus, your team can stay connected, compliant, and productive—anytime, anywhere.

  • Advanced Protection Against Cyber Threats
    From ransomware and phishing to data breaches and insider threats, insurance companies are high-value targets for cybercriminals. At Partners Plus, we deploy multi-layered cybersecurity strategies to safeguard your sensitive policyholder and financial data. Our approach includes next-generation firewalls, endpoint protection, data encryption, real-time threat monitoring, and employee cybersecurity training, ensuring your organization stays secure and compliant in an increasingly risky digital landscape.

  • Streamlined Document Management and Data Backup
    Insurance companies deal with an overwhelming amount of policy documents, claims forms, and customer records. Our solutions simplify document management, making it easy to organize, retrieve, and collaborate on files. We ensure that all data is securely backed up and easily recoverable, minimizing downtime and preventing data loss in the event of an incident, so your team can stay focused on delivering exceptional service.

  • Compliance with Industry Regulations and Data Protection
    Compliance is critical in the insurance industry, whether it’s with state and federal regulations, GDPR, or industry-specific standards like NAIC guidelines. We provide the tools, guidance, and documentation you need to ensure your company stays fully compliant with these evolving regulations while safeguarding sensitive customer data.

With Partners Plus as your IT partner, you gain more than just technical support—you gain peace of mind. We ensure your insurance business is equipped with reliable systems, proactive security measures, and scalable solutions that empower you to operate efficiently and securely, no matter the challenges ahead.

Software We Support for Insurance Providers

At Partners Plus, we specialize in supporting the mission-critical software platforms that power modern insurance operations. Our IT team provides end-to-end assistance—from licensing and implementation to integration, user access management, and ongoing troubleshooting—ensuring your technology stack runs smoothly, securely, and in compliance with industry regulations.

We support a wide range of insurance-specific platforms, including:

  • Guidewire – A comprehensive insurance suite for underwriting, policy administration, billing, and claims management. We ensure smooth performance and seamless integration of Guidewire’s PolicyCenter, BillingCenter, and ClaimCenter components.

  • Duck Creek Technologies – Flexible insurance software for policy, billing, and claims, widely used in property and casualty insurance. We assist with software updates, system configuration, and third-party integration to support fast, accurate insurance processing.

  • Applied Epic – A leading agency management system (AMS) offering CRM, accounting, and policy lifecycle tools. Our team handles everything from data migration to user training and reporting dashboard optimization.

  • Vertafore Solutions (AMS360, ImageRight, QQCatalyst) – We support these popular agency systems by managing updates, optimizing workflow automation, and ensuring secure document storage and retrieval within your environment.

  • Salesforce for Insurance – A powerful CRM platform tailored for the insurance industry. We configure Salesforce integrations for policyholder engagement, lead management, and cross-department collaboration while enforcing data compliance and secure access.

  • Xactimate – Essential for property claims estimating and adjuster workflows. We support installation, version management, and integrations with claims management platforms to streamline field operations and claims processing.

  • PolicyCenter & BillingCenter – As part of the Guidewire ecosystem, we ensure these applications are maintained and integrated with other platforms, allowing your underwriters and finance teams to work efficiently and securely.

Let’s Build Your IT Strategy

Partners Plus is more than just an IT provider—we’re a strategic technology partner for insurance firms. Our mission is to protect your sensitive data, streamline policy and claims operations, and empower your team with secure, efficient tools to stay competitive in a fast-paced industry.

Proudly serving Philadelphia, Malvern, Wilmington, Middletown, and New Castle.

Contact us today to schedule your free IT consultation and discover how our specialized IT solutions for insurance providers can support your goals and safeguard your future.

Our Insurance-Focused IT Services

At Partners Plus, we offer a comprehensive range of IT services designed specifically for the unique needs of insurance companies. Our team understands that the insurance industry requires secure, efficient, and reliable technology to manage claims, protect sensitive customer data, comply with industry regulations, and deliver exceptional service.

Here’s how we support your business from every angle:

24/7 Managed IT Support

Insurance operations don’t stop after business hours; neither should your IT support. Our team offers round-the-clock monitoring and proactive issue resolution to ensure your systems run smoothly at all times. Whether you’re processing claims at midnight, preparing policy documents early in the morning, or accessing client records on the go, we’re here to ensure nothing disrupts your operations. We identify and address potential issues before they can affect your workflow, keeping your team productive and your services uninterrupted.

Insurance Software Support

We understand the critical tools your insurance business relies on. Our technicians provide expert support for insurance management systems, including Guidewire, Duck Creek, Applied Epic, and others. From smooth installations and software updates to troubleshooting and performance optimization, we ensure these platforms seamlessly integrate with your IT environment and streamline your daily operations.

Cybersecurity & Data Protection

Insurance companies are prime targets for cybercriminals due to the sensitive personal and financial data they handle. We protect your business with a comprehensive cybersecurity strategy that includes advanced endpoint detection and response (EDR), AI-driven threat detection, multi-factor authentication, firewall and antivirus management, and role-based access controls. Additionally, we provide cybersecurity training to empower your team to recognize phishing, social engineering attacks, and other common cyber threats, ensuring your business remains secure and compliant.

Secure Cloud Solutions

Modern insurance companies need flexibility and accessibility. We offer secure cloud services that enable you to access your policy data, claims information, and applications from anywhere—whether at the office, on the road, or working remotely. Our cloud-hosted solutions, including document sharing platforms and secure storage, are designed to meet the workflow demands of insurance professionals while ensuring maximum uptime, compliance, and security.

Email Encryption & Compliance Tools

Confidential communication is critical in the insurance industry. We help you protect policyholder information and maintain compliance with industry regulations using email encryption, secure client portals, and message archiving. Our solutions help you meet requirements such as HIPAA (for insurance involving healthcare), PCI DSS, GDPR, and state-specific guidelines, without complicating your email processes.

Data Backup & Disaster Recovery

Accidental deletions, ransomware attacks, and system outages can put your policyholder data and claims information at risk. We implement automated, encrypted backups both on-site and off-site with real-time version control. Should an issue arise, we can restore your data—whether it’s a single document or your entire system—within minutes, minimizing downtime and ensuring business continuity.

Compliance & Risk Mitigation

Insurance companies face a complex regulatory landscape that requires strict adherence to data protection, privacy regulations, and customer confidentiality. We help you navigate this by conducting regular risk assessments, creating tailored compliance roadmaps, and supporting your documentation needs for audits. Our IT strategies are aligned with industry standards and regulations, including GDPR, PCI DSS, NAIC guidelines, and state-specific insurance laws, ensuring your business stays audit-ready and compliant.

Comprehensive Software Support Services Include:

  • Software licensing consultation and renewal tracking
  • Custom integration with existing agency platforms and third-party tools
  • Secure user access control and role-based permission management
  • Data migration and digital transformation support for legacy systems
  • Performance optimization and issue resolution in real-time
  • Ongoing software patching, updates, and vendor coordination

By partnering with Partners Plus, your insurance business gains a trusted IT team that understands the software your operations depend on—and ensures those tools work reliably, securely, and at full capacity. We help minimize downtime, increase staff productivity, and support your goals of faster claims, better customer service, and regulatory compliance.

Ready to Experience the Difference?

Contact us today for a complimentary network security assessment and discover why insurance providers trust Partners Plus to secure their systems, protect policyholder data, and ensure business continuity.

For insurance firms across the Delaware Valley seeking reliable, compliant, and responsive IT support, Partners Plus delivers industry-specific expertise, advanced cybersecurity, and total peace of mind.

FAQs About IT Services for Insurance Companies

The insurance industry handles vast amounts of sensitive personal and financial data, making it a prime target for cyberattacks. Specialized IT support helps safeguard this data, ensures compliance with regulatory standards, and optimizes operations like claims management and policy administration. Generic IT services simply don’t address the unique needs and risks of the insurance sector.

We implement advanced cybersecurity measures, including firewalls, endpoint protection, AI-driven threat detection, multi-factor authentication, and encryption, to protect your data. Additionally, we offer regular employee cybersecurity training to help your team recognize phishing attempts and other social engineering threats, ensuring that both your technology and people are safeguarded.

We specialize in supporting industry-specific software such as Guidewire, Duck Creek, Applied Epic, and others. Whether it’s claims management, underwriting, or policy administration, we ensure seamless integration and optimal performance of the software tools your business relies on daily.

Cloud solutions provide flexibility and scalability for insurance companies. With secure cloud services, you can access your policyholder data, claims, and applications from anywhere—whether your team is in the office, at a client site, or working remotely. Our cloud-hosted solutions ensure high security, compliance, and uptime, allowing your business to stay agile in an increasingly digital world.

Disaster recovery involves backing up critical data and systems to ensure your business can quickly recover from unexpected events like data loss, cyberattacks, or power outages. For insurance companies, quick data restoration is crucial to maintain business continuity, minimize downtime, and continue serving their policyholders without interruption.

We help ensure your business complies with relevant regulations such as GDPR, PCI DSS, HIPAA (for insurance involving healthcare), and state-specific insurance laws. Our IT solutions are designed to meet these standards, and we provide the tools and documentation needed for regular audits. We also conduct risk assessments to help mitigate potential compliance issues before they arise.

Yes! We can optimize your claims management system by automating workflows, improving data accuracy, and enhancing accessibility for your team and policyholders. Our IT solutions streamline the claims process, reduce human error, and improve the overall efficiency of your business, leading to better customer service and quicker claim resolution.

Why Trust Partners Plus

Partners Plus, Inc. has been a beacon of innovation and reliability in the managed IT services industry for over three decades. Founded on providing bespoke, cutting-edge technology solutions, Partners Plus empowers businesses to achieve peak operational efficiency and security. Our expertise spans comprehensive IT support, cybersecurity enhancements, cloud computing solutions, and data backup and recovery, all tailored to meet each client’s unique needs.

Our Locations:

  • Managed IT Services in Philadelphia: In the city’s heart, our Philadelphia location stands as the cornerstone of our operations, delivering robust IT frameworks and cybersecurity defenses to a diverse clientele.
  • Managed IT Services in Malvern: Serving the dynamic businesses in Malvern, our team specializes in custom IT strategies that drive growth, streamline operations, and protect against cyber threats.
  • Managed IT Services in Wilmington: Our Wilmington branch focuses on delivering top-tier managed IT services, ensuring businesses operate smoothly with state-of-the-art technology and fortified security measures.
  • Managed IT Services in Middletown: The latest addition to our network, the Middletown office, extends our reach, offering comprehensive IT solutions that support businesses in adapting to the digital age, emphasizing innovation and security.

Our Services:

  • Customized IT Support: Understanding that each business’s needs are unique, we offer personalized IT support plans to ensure your technology aligns with your business goals.
  • Cybersecurity Solutions: With cyber threats evolving daily, our advanced cybersecurity services are designed to protect your business from the latest digital threats, ensuring your data and operations are secure.
  • Cloud Computing Services: Leverage the power of the cloud with our cloud computing solutions, facilitating seamless access to data and applications, enhancing collaboration, and optimizing operational efficiency.
  • Data Backup and Recovery: Our comprehensive data backup and recovery services protect your critical business data against loss with robust recovery solutions to minimize downtime during a disaster.
  • Strategic IT Consulting: Navigate the complex technology landscape with our expert IT consulting services. From strategic planning to implementation, we guide you through every step to ensure your IT investments deliver maximum value.

Choosing Partners Plus for your managed IT services means partnering with a team that understands the nuances of technology and values the trust and collaboration essential to fostering long-term business relationships. Our commitment to excellence, combined with our strategic locations in Philadelphia, Malvern, Wilmington, and Middletown, positions us uniquely to serve businesses with unparalleled IT support and services.

At Partners Plus, we’re not just your IT service provider but your IT partner, dedicated to ensuring your business thrives in an ever-evolving digital landscape. Our holistic approach to managing IT services for all companies empowers you to focus on what you do best—running your business while we handle the rest.