We Wrote The Book On Award Winning IT Support In Wilmington

Challenged with IT in your business?

This book will give you insights and solutions into the everyday IT problems including recommendations on support, best practices, and on increasing productivity.

My goal is to give you a fast, reliable business network, which keeps your data safe and is a tool to help your business succeed and grow.

Copy Included with FREE Cyber-Security Assessment!

Partners Plus has been proudly serving  clients all the way from Connecticut to Virginia since 1991.

Our clients voted us as PHL17's Best Computer and IT Support in the Delaware Valley for 2018!

A Message from the CEO

“Back in the early 1990's I realized how badly businesses needed an IT support company that knew what they were doing and looked at partnering with their clients to give them an exceptional value add relationship. This relationship wouldn't be based on being the mechanic who runs around fixing broken things, but rather preventing the things from breaking in the first place. I did this because I appreciated how frustrating it is for companies to have outages that affect their relationships with their customers and employee morale - not to mention the costs associated with staff who can't work. To that end, our focus is on being proactive, education centered (both for ourselves and our clients), and being both friendly and efficient in addressing issues to help you minimize downtime and improve productivity. Our team approach starts with a real person answering the phone and moves into a friendly, professional environment, focused on addressing your challenges and resolving them as quickly and painlessly as possible, while also minimizing the impact of both the problem and the solution on your business."

Bill Hogan, President
Partners Plus, Inc.

OUR CORPORATE IT SUPPORT OFFICE SERVING WILMINGTON

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IT SERVICES IN WILMINGTON

Interested in an IT Support Company Whose Been Helping Businesses Like Yours for Over 25 Years? 

Fast, Easy to Access, Friendly Service

When you need an IT support company, Partners Plus is always available. With live operators, you are guaranteed fast response times from real people when you need it most - no more leaving voicemails that take days to get returned.

Reduce Downtime and Have Access to Backups You Can Rely on

Partners Plus offers computer support you can rely on. With our innovative solutions and carefully built and tested best practices, your networks will stay up and running. In the event that you run into an issue, our highly trained IT Support team is always ready to solve your problem and keep downtime to a minimum.

Put an End to Expensive and Frustrating IT Surprises

Partners Plus takes a proactive approach to monitoring your network. Rather than sitting back and waiting for the next disaster, we run regular tests on your network to ensure everything is up and running the way it should be.

Take Security Seriously

With news stories hitting the media everyday about big companies facing huge security breaches, what's keeping your business safe? Partners Plus provides small businesses with IT solutions to keep them safe. From testing and training employees to monitoring the Dark Web for data breaches, we've got you covered.

Get Your Network Up to Speed

As a local IT company, Partners Plus is an expert at increasing the speed of slow networks. You deserve a network that lets you run your business as efficiently as possible.

Lower the Cost of your Managed IT Services

By taking a proactive approach, Partners Plus is able to provide clients with lower cost computer support. Rather than just running our clients' networks from a distance and collecting expensive fees, we partner with them to add value to their company.

Give Your Wilmington Business the IT Services it Needs

Managed Services

We’ll manage all of your IT services for a flat-rate fee.

Cloud Services

Our solutions are fully scalable and available for a flat-rate fee.

On-Site Computer Repair

Let our team of experts solve all of your computer issues.

Disaster Recovery

Prevent the unexpected from ruining your company.

WE’RE CLOSE BY. IT SUPPORT THROUGH PARTNERS PLUS.

KEY SERVICES ANY GOOD IT SUPPORT COMPANY SHOULD OFFER 

1. Answer their phones “live” and respond to support issues in 1 hour or less

2. Remotely monitor your network 24 hours a day, 7 days a week, 365 days a year

3. Keep critical security settings, virus definitions, and security patches up to date

4. Monitor and provide you with both an onsite and offsite backup

5. Provide you with detailed invoices that clearly explain to you what you’re paying for

6. Explain what they are doing and answer your questions in a way that you can understand and not overwhelm you with “geek speak”

7. Offer guarantees on their services

8. Practice preventative maintenance to keep you network safe and provide you with regular reports

9. Preform regular security audits of your network and scan the dark web for data breaches

10. Train and test you and your employees for security awareness and susceptibility to phishing attacks

Recommendations And Advice For Your Business

Too Much Hangs on One PIN

Posted by aantonio On
Too Much Hangs on One PIN

If you haven’t changed your cell carrier account PIN in a while, particularly if you have T-Mobile, now is the time to do so. That PIN is oftentimes the only proof of identity required to change your cell phone service ...

Read More

What Kinds of Resources Should Your MSP Have?

Posted by aantonio On
What Kinds of Resources Should Your MSP Have?

In the MSP industry, we often get questions from prospective clients that are something along the lines of ...

Read More

How to Prepare your Business for Windows 7 End of Life

Posted by aantonio On
How to Prepare your Business for Windows 7 End of Life

What is Windows 7 End of Life All About?  Microsoft has announced that they will no longer be ...

Read More

A Simple Way To Reduce Password Risk

Posted by ajdin On
A Simple Way To Reduce Password Risk

In my article “How can I manage the password mess?” I discussed coming up with a better password process and using a Password Manager. This time I’m going to discuss how to ...

Read More

18 Questions to Ask Before Hiring an IT Support Company

Posted by aantonio On
18 Questions to Ask Before Hiring an IT Support Company

Not a week goes by where we don’t get a “911 crisis call” from a business owner with a major technical disaster ...

Read More

Which Browser Should I Use?

Posted by partnersplus On
Which Browser Should I Use?

Years ago, the answer was easy Internet Explorer (IE), but those days are a distant memory. Here’s the graph of current usage on the Internet:

Read More

Latest IT Support Blogs For Wilmington

Business Phone Systems are an Easy Target

Posted by aantonio On
Business Phone Systems are an Easy Target

On September 16th, VoIP provider, VoIP.ms, began dealing with a ransom DDoS (Distributed Denial of Service) attack. It took down almost all their services and portals, leaving the majority of their customers without phone services. The threat actors targeted both ...

Read More

Too Much Hangs on One PIN

Posted by aantonio On
Too Much Hangs on One PIN

If you haven’t changed your cell carrier account PIN in a while, particularly if you have T-Mobile, now is the time to do so. That PIN is oftentimes the only proof of identity required to change your cell phone service ...

Read More

Biden Meets with Top Executives about Cybersecurity

Posted by aantonio On
Biden Meets with Top Executives about Cybersecurity

Collage of  six of the meeting's attendees: from left to right, Tim Cook of Apple, Andy Jassy of Amazon, Hardi Parvoti of Code.org, Greg Hendrick of Vantage Group Holdings, Brian Moynihan of Bank of America and Walter Lynch of American ...

Read More

48 million+ Impacted by T-Mobile Data Breach

Posted by aantonio On
48 million+ Impacted by T-Mobile Data Breach

For at least the fifth time in four years, T-Mobile has suffered a data breach. Over the weekend, it was reported that a vendor on an online forum posted the stolen information for sale. On Monday, T-Mobile confirmed the illegally-accessed ...

Read More

How to Keep your Mobile Device Secure

Posted by aantonio On
How to Keep your Mobile Device Secure

We’ve heard the jokes about the FBI agent assigned to monitor you from your phone. People online jokingly apologize to “their agent” for the angle of their face they get to see, the deep dives on YouTube or Reddit they ...

Read More

Disable Macros Unless Protected by Your Managed IT Support

Posted by aantonio On
Disable Macros Unless Protected by Your Managed IT Support

It is unfortunate how often hackers utilize our simple systems for evil. If it weren’t for hackers, we could have the same password for every login, use the same email for personal and work, and use macros in Microsoft applications! ...

Read More

Latest IT Support News For Wilmington

Business Phone Systems are an Easy Target

Posted by aantonio On
Business Phone Systems are an Easy Target

On September 16th, VoIP provider, VoIP.ms, began dealing with a ransom DDoS (Distributed Denial of Service) attack. It took down almost all their services and portals, leaving the majority of their customers without phone services. The threat actors targeted both ...

Read More

Biden Meets with Top Executives about Cybersecurity

Posted by aantonio On
Biden Meets with Top Executives about Cybersecurity

Collage of  six of the meeting's attendees: from left to right, Tim Cook of Apple, Andy Jassy of Amazon, Hardi Parvoti of Code.org, Greg Hendrick of Vantage Group Holdings, Brian Moynihan of Bank of America and Walter Lynch of American ...

Read More

48 million+ Impacted by T-Mobile Data Breach

Posted by aantonio On
48 million+ Impacted by T-Mobile Data Breach

For at least the fifth time in four years, T-Mobile has suffered a data breach. Over the weekend, it was reported that a vendor on an online forum posted the stolen information for sale. On Monday, T-Mobile confirmed the illegally-accessed ...

Read More

Our Managed IT Services is Impacted by the Chip Shortage

Posted by aantonio On
Our Managed IT Services is Impacted by the Chip Shortage

Have you picked up on it too? Rising car prices. A shortage in computers to purchase. This is all because of the globally-impacting chip shortage. What’s a chip? It’s the lay man’s term for semiconductors that make things, well, work. ...

Read More

Windows 10 Will Get New Update Feature

Posted by partnersplus On
Windows 10 Will Get New Update Feature

A small but significant update is coming in the next version of Windows 10, which should have the company's massive user base breathing a sigh of relief. The company is experimenting with ...

Read More

End Of Support Notifications Being Sent To Windows 7 Users

Posted by partnersplus On
End Of Support Notifications Being Sent To Windows 7 Users

If you're still clinging to your old Windows 7 machine, you should know that the day is relentlessly drawing closer when Microsoft is going to stop supporting the OS altogether.  In fact, ...

Read More

Latest IT Security News For Wilmington

Too Much Hangs on One PIN

Posted by aantonio On
Too Much Hangs on One PIN

If you haven’t changed your cell carrier account PIN in a while, particularly if you have T-Mobile, now is the time to do so. That PIN is oftentimes the only proof of identity required to change your cell phone service ...

Read More

48 million+ Impacted by T-Mobile Data Breach

Posted by aantonio On
48 million+ Impacted by T-Mobile Data Breach

For at least the fifth time in four years, T-Mobile has suffered a data breach. Over the weekend, it was reported that a vendor on an online forum posted the stolen information for sale. On Monday, T-Mobile confirmed the illegally-accessed ...

Read More

Can Your Business Handle a Six-Day Internet Outage?

Posted by aantonio On
Can Your Business Handle a Six-Day Internet Outage?

Over the last week, we’ve fought an unexpected battle. We lost a primary Internet fiber due to a circuit cut by a truck. This ...

Read More

A Managed IT Service Provider's Advice on Working Remotely

Posted by aantonio On
A Managed IT Service Provider's Advice on Working Remotely

We often get asked by our IT service management clients why team members can’t simply get rid of their work desktop and tote a laptop back and forth, connecting to the network remotely. Unfortunately, it isn’t as simple as getting ...

Read More

How IT Services Can Protect You From Ransomware

Posted by aantonio On
How IT Services Can Protect You From Ransomware

As a child, I remember being taught how to fish by my friend's dad. Still novice, my friend and I would get elated anytime we caught anything! Her dad on the other hand, only went for the biggest and the ...

Read More

Recent Breach Targeted MyPillow And Amerisleep Customer Data

Posted by partnersplus On
Recent Breach Targeted MyPillow And Amerisleep Customer Data

If you've purchased bedding from either MyPillow or Amerisleep, your data may have been compromised. These companies are two popular mattress and bedding merchants operating in the US. This is according to ...

Read More