We Wrote The Book On Award Winning IT Support In Philadelphia

Challenged with IT in your business?

This book will give you insights and solutions into the everyday IT problems including recommendations on support, best practices, and on increasing productivity.

My goal is to give you a fast, reliable business network, which keeps your data safe and is a tool to help your business succeed and grow.

Copy Included with FREE Cyber-Security Assessment!

Partners Plus has been proudly serving  clients all the way from Connecticut to Virginia since 1991.

Our clients voted us as PHL17's Best Computer and IT Support in the Philadelphia region for 2018!

A Message from the CEO

“Back in the early 1990's I realized how badly businesses needed an IT support company that knew what they were doing and looked at partnering with their clients to give them an exceptional value add relationship. This relationship wouldn't be based on being the mechanic who runs around fixing broken things, but rather preventing the things from breaking in the first place. I did this because I appreciated how frustrating it is for companies to have outages that affect their relationships with their customers and employee morale - not to mention the costs associated with staff who can't work. To that end, our focus is on being proactive, education centered (both for ourselves and our clients), and being both friendly and efficient in addressing issues to help you minimize downtime and improve productivity. Our team approach starts with a real person answering the phone and moves into a friendly, professional environment, focused on addressing your challenges and resolving them as quickly and painlessly as possible, while also minimizing the impact of both the problem and the solution on your business."

Bill Hogan, President
Partners Plus, Inc.

OUR CORPORATE IT SUPPORT OFFICE SERVING PHILADELPHIA

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Computer Support Philadelphia

IT SERVICES IN PHILADELPHIA

Interested in an IT Support Company Whose Been Helping Businesses Like Yours for Over 25 Years? 

Fast, Easy to Access, Friendly Service

When you need an IT support company, Partners Plus is always available. With live operators, you are guaranteed fast response times from real people when you need it most - no more leaving voicemails that take days to get returned.

Reduce Downtime and Have Access to Backups You Can Rely on

Partners Plus offers computer support you can rely on. With our innovative solutions and carefully built and tested best practices, your networks will stay up and running. In the event that you run into an issue, our highly trained IT Support team is always ready to solve your problem and keep downtime to a minimum.

Put an End to Expensive and Frustrating IT Surprises

Partners Plus takes a proactive approach to monitoring your network. Rather than sitting back and waiting for the next disaster, we run regular tests on your network to ensure everything is up and running the way it should be.

Take Security Seriously

With news stories hitting the media everyday about big companies facing huge security breaches, what's keeping your business safe? Partners Plus provides small businesses with IT solutions to keep them safe. From testing and training employees to monitoring the Dark Web for data breaches, we've got you covered.

Get Your Network Up to Speed

As a local IT company, Partners Plus is an expert at increasing the speed of slow networks. You deserve a network that lets you run your business as efficiently as possible.

Lower the Cost of your Managed IT Services

By taking a proactive approach, Partners Plus is able to provide clients with lower cost computer support. Rather than just running our clients' networks from a distance and collecting expensive fees, we partner with them to add value to their company.

Give Your Philadelphia Business the IT Services it Needs

Managed Services

We’ll manage all of your IT services for a flat-rate fee.

Cloud Services

Our solutions are fully scalable and available for a flat-rate fee.

On-Site Computer Repair

Let our team of experts solve all of your computer issues.

Disaster Recovery

Prevent the unexpected from ruining your company.

WE’RE CLOSE BY. IT SUPPORT THROUGH PARTNERS PLUS.

KEY SERVICES ANY GOOD IT SUPPORT COMPANY SHOULD OFFER 

1. Answer their phones “live” and respond to support issues in 1 hour or less

2. Remotely monitor your network 24 hours a day, 7 days a week, 365 days a year

3. Keep critical security settings, virus definitions, and security patches up to date

4. Monitor and provide you with both an onsite and offsite backup

5. Provide you with detailed invoices that clearly explain to you what you’re paying for

6. Explain what they are doing and answer your questions in a way that you can understand and not overwhelm you with “geek speak”

7. Offer guarantees on their services

8. Practice preventative maintenance to keep you network safe and provide you with regular reports

9. Preform regular security audits of your network and scan the dark web for data breaches

10. Train and test you and your employees for security awareness and susceptibility to phishing attacks

Recommendations And Advice For Your Business

What Kinds of Resources Should Your MSP Have?

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What Kinds of Resources Should Your MSP Have?

In the MSP industry, we often get questions from prospective clients that are something along the lines of ...

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How to Prepare your Business for Windows 7 End of Life

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How to Prepare your Business for Windows 7 End of Life

What is Windows 7 End of Life All About?  Microsoft has announced that they will no longer be ...

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How Can I Manage the Password Mess?

Posted by khogan On
How Can I Manage the Password Mess?

This is a question we get a lot and it revolves around a few issues: There’s a growing realization (which ...

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A Simple Way To Reduce Password Risk

Posted by ajdin On
A Simple Way To Reduce Password Risk

In my article “How can I manage the password mess?” I discussed coming up with a better password process and using a Password Manager. This time I’m going to discuss how to ...

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18 Questions to Ask Before Hiring an IT Support Company

Posted by khogan On
18 Questions to Ask Before Hiring an IT Support Company

Not a week goes by where we don’t get a “911 crisis call” from a business owner with a major technical disaster ...

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Which Browser Should I Use?

Posted by partnersplus On
Which Browser Should I Use?

Years ago, the answer was easy Internet Explorer (IE), but those days are a distant memory. Here’s the graph of current usage on the Internet:

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Latest IT Support Blogs For Philadelphia

Hacked! How to Avoid Becoming the Next Anthem

Posted by khogan On
Hacked! How to Avoid Becoming the Next Anthem

Protect yourself with the Right IT Support in Philadelphia As Anthem is added to the ever-growing list of security ...

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Why Do You Need IT Support in Philadelphia?

Posted by khogan On
Why Do You Need IT Support in Philadelphia?

Often when data breaches occur, business owners panic and have their IT department install the latest new software programs. The tendency is ...

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How to Select an IT Support Provider in Philadelphia

Posted by khogan On
How to Select an IT Support Provider in Philadelphia

Every business, whether large or small, needs an IT support provider to keep their internet presence accessible. IT support companies ...

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What’s the Difference Between the Dark Web and Deep Web?

Posted by khogan On
What’s the Difference Between the Dark Web and Deep Web?

Terms like Dark Web and Deep Web are often used interchangeably; however, there is a difference. The dark web is only a small portion of the deep web.

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IT Support Company in Philadelphia Can Help You Avoid These Mistakes When Moving to the Cloud

Posted by partnersplus On
IT Support Company in Philadelphia Can Help You Avoid These Mistakes When Moving to the Cloud

Businesses are increasingly using cloud services, and because of this, partnering with IT support company in Philadelphia can help ...

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IT Support in Philadelphia: How to Choose the Right Technology for Your Business

Posted by partnersplus On
IT Support in Philadelphia: How to Choose the Right Technology for Your Business

Although great businesses are built around great products, IT support in Philadelphia is an underlying factor in driving the ...

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Latest IT Support News For Philadephia

Windows 10 Will Get New Update Feature

Posted by partnersplus On
Windows 10 Will Get New Update Feature

A small but significant update is coming in the next version of Windows 10, which should have the company's massive user base breathing a sigh of relief. The company is experimenting with ...

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End Of Support Notifications Being Sent To Windows 7 Users

Posted by partnersplus On
End Of Support Notifications Being Sent To Windows 7 Users

If you're still clinging to your old Windows 7 machine, you should know that the day is relentlessly drawing closer when Microsoft is going to stop supporting the OS altogether.  In fact, ...

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Some HP Laptops Being Recalled For Battery Fire Risk

Posted by partnersplus On
Some HP Laptops Being Recalled For Battery Fire Risk

The US Consumer Product Safety Commission (USCPSC) has recently issued a statement concerning HP's recall of more than 78,000 laptop batteries.  This is being issued in addition to the 50,000 laptop batteries ...

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Pixel Phones Have The Update For Newest Android OS

Posted by partnersplus On
Pixel Phones Have The Update For Newest Android OS

The latest version of the Android OS is now available in beta form.  The catch is, you've got to own a Google Pixel phone to use it at this point. The rest ...

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Social Security Administration Seeing High Number Of Scams

Posted by partnersplus On
Social Security Administration Seeing High Number Of Scams

The Federal Trade Commission (FTC) recently issued a public service announcement regarding the growing number of Social Security related scams they've been getting reports about. In 2017, just 3,200 people called to ...

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New Windows 10 Update May Cause Gaming Issues

Posted by partnersplus On
New Windows 10 Update May Cause Gaming Issues

If you've installed Microsoft's March 1st update for Windows 10, version 180G, be aware that a growing percentage of users are reporting performance issues that impact graphics quality and mouse movement. Granted, ...

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Latest IT Security News For Philadelphia

Recent Breach Targeted MyPillow And Amerisleep Customer Data

Posted by partnersplus On
Recent Breach Targeted MyPillow And Amerisleep Customer Data

If you've purchased bedding from either MyPillow or Amerisleep, your data may have been compromised. These companies are two popular mattress and bedding merchants operating in the US. This is according to ...

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Hackers Continue To Attack POS Transactions And Systems

Posted by partnersplus On
Hackers Continue To Attack POS Transactions And Systems

Have you heard of DMSniff?  If you're in the restaurant, entertainment, or retail business and you haven't heard of it, this article is likely to dismay you. It's the latest threat being ...

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Hundreds Of Apps Loaded Adware Onto Millions Of Android Phones

Posted by partnersplus On
Hundreds Of Apps Loaded Adware Onto Millions Of Android Phones

How many malicious apps would you need on the Google Play Store to infect more than one hundred and fifty million Android devices? Unfortunately, we have a good answer to that question, ...

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Ransomware Attackers Targeting Larger Companies For More Money

Posted by partnersplus On
Ransomware Attackers Targeting Larger Companies For More Money

If you haven't heard of the GrandCrab ransomware strain, it's something you should put on your company's radar.  It first emerged as a viable threat in early 2018. Since that time, its ...

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Survey Shows Identity Theft Is Common For Americans

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Survey Shows Identity Theft Is Common For Americans

How big of a problem do you imagine identity theft to be?  What percentage of Americans do you think have been impacted by it? If you're like most people, whatever number you ...

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Creator Of Popular Kids App Fined For Privacy Violations

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Creator Of Popular Kids App Fined For Privacy Violations

The Federal Trade Commission just issued an enormous fine to a Chinese app developer for illegally collecting the personal data of the children who used it. The company was handed a staggering ...

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