IT support Wilmington

You must be aware by now of the two major security flaws that kicked off 2018: Meltdown and Spectre. These flaws are believed to affect all processors made after 1995. Vulnerabilities in chips may allow hackers to gain access to personal information on shared cloud servers. Your IT support provider in Wilmington should learn as much as it can about these recent flaws.

Meltdown And Spectre Flaws

Anyone with a processor made in the past few decades is vulnerable to Meltdown and Spectre. Even Apple reported that the flaws affected its iMac and iPhone devices. Users of Intel, AMD, and ARM chips are at risk of encountering attacks that use Meltdown.

Although the potential for cyber attacks is widespread, there were no reports of damage within a week of a Google technician discovering the flaws in early January 2018. Microsoft and Google issued fixes quickly as Apple was slower by comparison to announce a fix for its Safari browser. Users of Chrome, Edge, and Firefox on Windows PCs simply need to accept automatic updates to make sure their browser is protected.

It's important for your IT support provider in Wilmington to stay updated on this issue to inform clients and their customers to be aware that these flaws are pretty massive. Even the biggest tech players can appear to be unprepared for these events. Fixing flaws can be complicated for Windows users who run third-party antivirus software. They may not yet see Microsoft's security patch, which was issued on January 3. PC users and software vendors may also need to download patches from Intel and AMD.

How To Stay Prepared And Informed

The Meltdown and Spectre issue may be talked about for awhile as an example of why IT firms must constantly be up-to-date on software and hardware vulnerabilities. It's a good idea to use the latest versions of browsers as well as operating systems. Windows 10 users should bookmark Microsoft's page for fixes and make sure they use the latest versions.

While Meltdown is the most immediate threat, it's mostly unknown what impact Spectre will have on the computing world. The New York Times has reported that Meltdown can slow down systems without the patch by 30%, while protecting against Spectre may require a chip redesign. This problem potentially means the flaw will be a long-lasting issue. Supporting firmware updates will help add a strong security layer.

Since Meltdown directly affects cloud providers, such as Google, Microsoft, and Amazon, it will help to visit those sites to learn how these providers are protecting against the security flaw. The flaw allows hackers to steal information from users they share a cloud server with. That's why cloud providers need to be more careful who they allow to rent accounts. Meltdown can potentially slow down websites or software used in cloud services.


Your IT support provider in Wilmington must protect you from cyber attacks and vulnerabilities. Many businesses remain unprepared to deal with these security issues. Contact us at Partners Plus Inc. to learn more about how we can make sure your computers are well protected.