- Dropped calls, poor sound quality, and terrible service
- Inconsistent performance, and incapable support
- Incompatibility with how your office runs or incapability of remote work access
- An outdated system, but you’re stuck in a contract…
We understand your pain. Both our teams and our clients have dealt with it! Unfortunately, though, choosing a new phone system can be a daunting, critical decision to make. Choose poorly, and your struggles will only continue. Additionally, the last thing we want is for you to be stuck in another long-term contract with terrible service and huge fees to get out of. Whether you’re looking for a long-term solution or a noncommittal system to ease into, we’ve got great options for you.
Why Do You Need A Business Phone System?
We’ve partnered with multiple phone systems to help you figure out the best solution for your company. You can look forward to:
- Work remotely
- Options for all generations
- App-based phone systems for mobile or desktop, home office extensions, and traditional desk phones
- With the app, outbound calls will appear as your work number, eliminating the need to give out your mobile number
- App-based phone systems for mobile or desktop, home office extensions, and traditional desk phones
- Compatible with multiple locations and building-wide announcement systems
- Instant messaging
- Customized ability to serve your company’s unique needs.
- Manage voicemail from anywhere
- Optional auto-attendant and customizable hold music
- Find-Me/Follow-Me call forwarding
- Inbound calls to your extension can automatically forward to your cell phone
- Everything can be managed from your desktop or mobile device
- Phone call reporting
- Monitor the availability of other phone users
- Conference calls
- System setup within days if needed
- Optimizes voice, cloud, and data traffic
- HD voice call clarity
- Wireless business continuity
- Live, US-based customer support
- US-based engineering
- We are available as well to help with any issues!
We think of our options as the commuter car vs. The SUV. The commuter car has the basics and gets the job done. You’ll save money and won’t have to sign any contracts with its month-to-month operation—say goodbye to long-term contracts! Additionally, desk phones are free and updated every three years! Meanwhile, the SUV option offers the most flexibility, bulletproof reliability, and the highest call quality, all while limiting the amount of Internet bandwidth needed. Additionally, you get to choose from different phone brands for your whole team or different departments. The SUV option does include an agreement, but you’ll find you’re set, supported, and ready to go for years to come. Again—it comes down to your company’s needs. We highly recommend both options and are glad to offer the flexibility!
- We are LOCAL and will take care of the installation and setup of your new phone system to generate a smooth, frustration-free transition. Other vendors ship your phones with an 800-number to call when you’re in trouble… only to wait forever to talk to someone live. On the contrary, we will concierge the entire process on-site–testing your network and Internet, setting up & installing, and training your team–so your phone system transition goes seamlessly.
- We’ll be 100% transparent with quoting and won’t have any hidden fees, guaranteed. Some phone system salespeople only quote the phone–without revealing the monthly taxes, set-up fees, and additional costs that you’ll incur. Whether that’s increased bandwidth or an upgraded firewall, they’ll mislead you into thinking their phone is cheaper than it actually is. Once you buy with us, there won’t be any additional, unanticipated costs.
- We’ll conduct a thorough in-person assessment. Far too many salespeople prescribe before they diagnose. We use a proprietary Phone and Communication Assessment to make sure we understand your business, current environment, how you use the phones, and what your specific needs are. Because of this, we prescribe the right phone system every time.
In fact, we guarantee it. If you’re a current client or sign up to be an MSP client as well, we’ll give you our guarantee. With our commuter car plan, it’ll be a six-month guarantee and with our SUV plan, it’ll be a 30-day guarantee! If you don’t love the switch to our business phone system within the time frame, we’ll give you 100 % money back.
- We’ll review you…
- Current system
- Internet connectivity
- Current contract to seek the possibility of early departure
- Phone and Internet bill—we often can help clients save money by uncovering hidden, unused fees and features
- We’ll discuss it with you…
- What features are important to you
- What your present challenges are with the current system
- If you want home office extensions or just mobile solutions
- How power and the internet have been in the office?
- Whether you prefer live operator vs. voicemail/phone tree
- We’ll test you…
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- Phone customer service—we’ll conduct a “secret shopper” exercise and report back with details on how your customers and prospects are being handled when they call your office.
- Network compatibility—if you’re a current or upcoming MSP client, we are already sure of this!
At the end of this assessment, you’ll have all the answers you need in order to decide if it makes good business sense to upgrade your phone systems. To have the initial call to line up your Phone and Communication Assessment, fill out the provided form.
Partners Plus provided excellent service as usual with our new phone system upgrade. We upgraded… And are very happy with our decision. They not only provided us with a smooth and quick transition but explained the process along the way and made sure that we were fully prepared with our data and staff. We were able to approach Bill before our decision and he helped us pick out our system and explained why their Business Phone System was a great fit for us. We looked at several different networks and we are so happy with his recommendation.
He also provided us with a hands-on demo and helped us select the best phones for our needs. We were even able to select one that was compatible with all of our recently purchased new headsets.
P+ assisted us with not only every installation detail but also all of our setup details and initial training. Overall, we have actually saved money upgrading to a new system. It was very outdated and lacked the current features that we need for a more complex voicemail box setup and inter-office transferring options. However, we also got a much more secure and efficient network in return, along with a lower monthly cost. We have also increased our office productivity and efficiency with the new systems that Partners Plus helped tailor to fit our needs.
Maggie P., Office Manager
We switched to their Business Phone System spring of 2014 and haven’t looked back! We have since added a second location and it enables us to communicate between the two seamlessly. Additionally, we can now utilize our building PA system. Partners Plus made the transition and integration hassle-free!
Donnie Z., Owner
Our Malvern Location
About Malvern, PA
Malvern is a borough in Chester County, Pennsylvania, United States. It is twenty-five miles (40 km) west of Philadelphia. The population was 3,419 at the 2020 census. The borough is bordered by Paoli Pike on the south, Sugartown Road on the west, Willistown Township on the east and East Whiteland Township on the north. It is south of US 30 and easily accessible to Route 202. The main road through the Borough is King Street, intersected by Warren Avenue. The Malvern ZIP code covers Malvern, and all or parts of East Whiteland, Charlestown, Willistown, East Goshen, East Pikeland, and Tredyffrin Townships. Malvern Borough is between Paoli on the east, and Immaculata University and Exton on the west. It is also a train stop on the SEPTA Paoli/Thorndale Line.
