programmer working

IT Support for their business as that directly affects so many things, like client/customer satisfaction, staff productivity, and the ability to be flexible to both the business environment and staff needs.

Additionally, having a business partner for your IT Support needs gives you not only technical expertise, but provides business advice on the best way to use technology – which can provide both peace of mind and a real competitive advantage. That is what we’re all about!

Proactive Approach To IT Support in Philadelphia

The best way to avoid needing help in the first place is to have a proactive, Best Practices based approach to taking care of your IT systems which include monitoring designed to catch issues while they are small. We have been building and improving our monitoring and Best Practices for over twenty years to avoid downtime and address issues quickly (when they do happen). This extends to migrations and new installations that are as transparent and trouble-free as possible.

Fast Philadelphia IT Support

When an issue does occur, you want it addressed quickly. This includes having priority access to senior engineers, having the right tools, access and approaches to get to the bottom of an issue and get it resolved as quickly as possible.

Scheduled Philadelphia IT Support

Having a support vendor who gives you a 4-hour (or more) window to contact you for your IT support can be especially frustrating, especially in cases when you know you’ll need help at a specific time, like when a new employee starts when an employee needs to be set up for remote access, or just to fit your busy schedule. We can happily schedule that time to make your life a bit easier.

Fixed Right, The First Time – The Way IT Support Should Be!

We guarantee our work. If anything we fix, breaks again within 30 days, let us know and we’ll fix it, free of charge!

P+ Rescued Us, Even on the Weekend

We had BIG problems on a Saturday night, but our network installer was based in North Carolina. Partners Plus answered our call, came right over, and rescued us from an immense disaster.

Aimee P., Business Manager
Nursing Home

I’m Completely Confident That They Can Help Me

Bill was great! I own a salon and our computer crashed, so I asked my friend if he knew an IT person and he referred me to Partners Plus. From the moment I called, I felt completely confident that they could help me. Bill came to the salon the next day and took the computer with him, fixed it, and brought it back the next day. I highly recommend Bill and his company!

P+ Got Us Up and Running Quickly

First time working with them and it was great! Googled them because I needed someone quick for our office. They answered and were pleasant and sent someone right out. He got us up and running quickly! Lifesavers!

Shanna F., Billing Manager

We Have Benefitted Ever Since Calling Them

Partners Plus has been a partner indeed! We called them in dire need and we have benefited ever since. Bill stabilized and secured our current system, and sundry other services were provided to ensure our network and application software fully serve our membership.

What Does IT Support For Your Philadelphia Business?

IT Support For Your BusinessPhiladelphia Businesses that rely on technology to grow and operate efficiently have a distinct advantage over those that don’t. Customers would rather do business with a business that has the latest technology, and those with older systems are likely to lose customers. Hence, it is imperative to keep your technology up-to-date. IT support can be of many types, including managed services, hour help desk services, and remote IT support.

Managed IT services


In this day and age, proactive IT management is crucial to keep your business’s technology running smoothly. Whether it’s a network or email server, businesses depend on technology to perform their daily operations. Any outage can seriously impact your business, causing downtime that could affect revenue and productivity. Managed IT services provide expert help in preventing these situations. These services are available round-the-clock. To learn more, read on to discover how managed IT services in Philadelphia can improve your business’s technology.

Managed IT services are a cost-effective way to get enterprise-level security, prevent productivity drops, and ensure that your business can focus on the core of its business. Managed IT services let you outsource certain IT operations to a service provider. A managed service provider can provide IT support, network security, and infrastructure, all for a predictable monthly fee. By outsourcing your IT, you can avoid the headaches of hiring a full-time IT staff and focus on more strategic, mission-critical activities.

Hourly help desk service

There are many advantages to using an hourly help desk service for your Philadelphia business’s IT support needs. For starters, you’ll have a professional on staff at all hours, which can significantly increase the productivity of your internal team. Furthermore, you’ll have more control over the environment and can focus on strategic initiatives. Of course, smaller businesses can’t afford to hire in-house IT professionals and may prefer an hourly help desk service instead. For example, an organization with 20-30 employees will need at least one “Tier 1” help desk technician and one IT manager.

IT professionals know that resolving technology issues can be time-consuming and expensive. Because of this, they need a dedicated help desk service to help manage requests and resolve them efficiently. By using help desk software, businesses can automate the process of tracking requests and free up IT resources to handle more complex issues. In addition, these software solutions can be integrated with other tools in the company. Then, they can measure the productivity of their staff, which increases their productivity and employee satisfaction.

Remote IT support

While having a full-time IT department may seem like a luxury, a small business doesn’t necessarily need a full-time employee. By outsourcing your IT needs, you can access a team of experts as often as needed. Because their jobs are not on-site, they can monitor your business whenever it is needed. As a result, you can rest assured that they’re keeping up with the latest trends and technology.

When choosing a remote IT support company, consider how you’ll work with them. The right company will make using their tools easy for you. A good remote support company knows that most problems involve software. The service provider should also offer live customer support, and not be hidden behind a slew of customer responses. Remote IT support can make a world of difference if your employees need help, or are unsure how to resolve a problem themselves.

Managed infrastructure management

Managing IT infrastructure is one of the key steps in ensuring that your business runs smoothly. When implemented properly, it can help prevent network failures and disasters. Managed IT services are a great way to simplify your day-to-day operations and free up internal employee resources to focus on strategic needs. Managed infrastructure services can help you make the most of cloud computing, which will lower your costs for on-premises data centers and hardware while enhancing flexibility, reliability, and business continuity.

A good Philadelphia MSP will offer a variety of services that address multiple needs, allowing you to make one payment for a range of different services. They should also be able to meet all of your requirements in one location. IT support is an essential function that can help your business run smoothly, but it is easy to overlook. With managed services, you’ll enjoy a higher level of efficiency and less stress, which means more revenue and more efficiency.


Our Philadelphia Location

About Philadelphia, PA

Philadelphia is located in the county of Philadelphia, which is in the state of Pennsylvania.

  • Population (approx.): 1,604,000
  • Geo coordinates: 39.9526°N, 75.1652°W
  • Postcodes: 19107, 19195, 19176, 19105, 19099, 19191, 19171, 19173, 19187, 19183
Philadelphia (aka. Coaquannock) is the most populous city in the Commonwealth of Pennsylvania in the United States. With a population of 1,603,797 as of 2020, it is the sixth-most-populous city in the United States and the second-most populous city on the East Coast of the United States, behind New York City. Since 1854, the city has had the same geographic boundaries as Philadelphia County, the most populous county in Pennsylvania, and the urban core of the Delaware Valley, the seventh largest metropolitan area in the nation with over 6.2 million residents as of 2020. Philadelphia is the economic and cultural center of the greater Delaware Valley along the lower Delaware and Schuylkill rivers within the Northeast megalopolis. The Delaware Valley’s 2020 population of 7.38 million makes it the eighth-largest combined statistical area in the United States. Philadelphia is one of the oldest municipalities in the United States and played a central role in the American Revolution and the country’s founding. William Penn, an English Quaker, founded the city in 1682 to serve as the capital of the Pennsylvania Colony. Philadelphia played an instrumental role in the American Revolution as a meeting place for the Founding Fathers of the United States, who signed the Declaration of Independence in 1776 at the Second Continental Congress and ratified the Constitution at the Philadelphia Convention of 1787. Several other key events occurred in Philadelphia during the Revolutionary War, including the First Continental Congress, the preservation of the Liberty Bell, the Battle of Germantown, and the Siege of Fort Mifflin. Philadelphia remained the nation’s largest city until 1790 when it was surpassed by New York City. It served as the nation’s first capital and as the nation’s capital during the American Revolution. After the Revolution, from 1790 to 1800, it again served as the U.S. capital while Washington, D.C. Was under construction. In the 19th and 20th centuries, Philadelphia became a major industrial center and a railroad hub. Its industrial jobs attracted European immigrants, most of whom initially came from Ireland and Germany—the two largest reported ancestry groups in the city as of 2015. Later immigrant groups in the 20th century came from Italy (Italian being the third-largest European ethnic ancestry currently reported in Philadelphia) and other Southern European and Eastern European countries. In the early 20th century, Philadelphia became a prime destination for African Americans during the Great Migration after the Civil War. Puerto Ricans began moving to the city in large numbers in the period between World War I and II and in even greater numbers in the post-war period. The city’s population doubled from one million to two million people between 1890 and 1950. The Philadelphia area’s many universities and colleges make it a top study destination, as the city has developed as an educational and economic hub. As of 2019, the Philadelphia metropolitan area is estimated to produce a gross metropolitan product (GMP) of $490 billion. Philadelphia is the center of economic activity in Pennsylvania and is home to five Fortune 1000 companies. The Philadelphia skyline is expanding, with a market of almost 81,900 commercial properties in 2016, including several nationally prominent skyscrapers. Philadelphia has more outdoor sculptures and murals than any other American city. Fairmount Park, when combined with the adjacent Wissahickon Valley Park in the same watershed, is one of the largest contiguous urban park areas in the United States. The city is known for its arts, culture, cuisine, and colonial history, attracting 42 million domestic tourists in 2016 who spent $6.8 billion, generating an estimated $11 billion in total economic impact in the city and surrounding four counties of Pennsylvania. Philadelphia is also a biotechnology hub. Philadelphia is the home of many U.S. Firsts, including the nation’s first library (1731), hospital (1751), medical school (1765), national capital (1774), university (by some accounts) (1779), stock exchange (1790), zoo (1874), and business school (1881). Philadelphia contains 67 National Historic Landmarks and the World Heritage Site of Independence Hall. The city became a member of the Organization of World Heritage Cities in 2015, as the first World Heritage City in the United States.

Things to Do and See In Philadelphia

  • Women’s Professional Lacrosse League (near Suburban Station Underground Walkways and South Penn Square): The Women’s Professional Lacrosse League (WPLL) is a women’s lacrosse league in the United States. The league is composed of five teams: the Baltimore Brave, New England Command, New York Fight, Philadelphia Fire, and Upstate Pride. League play started on Saturday, June 2, 2018. (…).
  • The Basketball Tournament 2017 (near Suburban Station Underground Walkways and South Penn Square): The Basketball Tournament 2017 was the fourth edition of The Basketball Tournament, a 5-on-5, single-elimination basketball tournament broadcast by the ESPN family of networks. The tournament involved 64 teams; it started on July 8 and continued through August 3, 2017 (…).
  • Ms. Olympia (near Suburban Station Underground Walkways and South Penn Square): Ms. Olympia is the title given to the winner of the women’s bodybuilding portion of Joe Weider’s Olympia Fitness & Performance Weekend—an international professional bodybuilding competition that was held annually by the International Federation of BodyBuilders (IFBB) (…).
  • 15th Street Station (SEPTA) (near Market Street and Underground Concourse): 15th Street Station is a subway station in Philadelphia. It is served by SEPTA’s Market–Frankford Line and all routes of the Subway–Surface trolley lines. A free interchange is available between all of the rapid transit lines here, including the Broad Street Line at City Hall, which is connected to (…).
  • A clothespin (Oldenburg) (near Market Street and Underground Concourse): The clothespin is a weathering steel sculpture, by Claes Oldenburg. It is located in Centre Square, 1500 Market Street, Philadelphia. It is designed to appear as a large black clothespin (…).
  • Market Street (Philadelphia) (near Market Street and South Penn Square): Market Street, originally known as High Street, is a major east-west street in Philadelphia, Pennsylvania. It is signed as Pennsylvania Route 3 between 38th Street (U.S. Route 13) and 15th Street (PA 611). A short portion of the road continues west into Upper Darby Township (…).
  • Dilworth Park (near South Penn Square and South 15th Street): Dilworth Park is a public park and open space along the west side of City Hall in Center City, Philadelphia. (…).
  • Broad Street Station (Philadelphia) (near South Penn Square and South 15th Street): Broad Street Station at Broad & Market Streets was the primary passenger terminal for the Pennsylvania Railroad (PRR) in Philadelphia from 1881 to the 1950s. Located directly west of Philadelphia City Hall – 15th Street went under the station – the site is now occupied by the northwest (…).
  • Center Square (building) (near Ranstead Street and South 15th Street): Centre Square is an office complex in Center City, Philadelphia, Pennsylvania, United States. The complex consists of two concrete high-rise towers: Centre Square I (also known as Centre Square East) and Centre Square II (Centre Square West) —respectively, the 24th- and 15th-tallest buildings (…).
  • City Hall station (SEPTA) (near South Penn Square and South Broad Street): City Hall is a SEPTA subway station in Philadelphia. Located in Center City underneath City Hall, it serves the Broad Street Line. It is the busiest station on the line, serving 57,000 passengers daily. The City Hall station is served by local, express, and special “Sport-Express” trains (…).
  • 1951–52 NBA season (near South Penn Square and South Broad Street): The 1951–52 NBA season was the sixth season of the National Basketball Association. The season ended with the Minneapolis Lakers winning the NBA Championship, beating the New York Knicks 4 games to 3 in the NBA Finals. (…).
  • 1948–49 BAA season (near South Penn Square and South Broad Street): The 1948–49 BAA season was the third and final season of the Basketball Association of America. Later that year the BAA and National Basketball League merged to create the National Basketball Association or NBA (…).
  • 1947–48 BAA season (near South Penn Square and South Broad Street): The 1947–48 BAA season was the second season of the Basketball Association of America. Following its third, 1948–49 season, the BAA and National Basketball League merged to create the National Basketball Association or NBA (…).
  • 1954–55 NBA season (near South Penn Square and South Broad Street): The 1954–55 NBA season was the ninth season of the National Basketball Association. The season ended with the Syracuse Nationals winning the NBA Championship, beating the Fort Wayne Pistons 4 games to 3 in the NBA Finals. (…).
  • 1953–54 NBA season (near South Penn Square and South Broad Street): The 1953–54 NBA season was the eighth season of the National Basketball Association. The season ended with the Minneapolis Lakers winning their 5th NBA Championship in 6 years, beating the Syracuse Nationals, 4 games to 3 in the NBA Finals (…).
  • 1955–56 NBA season (near South Penn Square and South Broad Street): The 1955–56 NBA season was the 10th season of the National Basketball Association. The season ended with the Philadelphia Warriors winning the NBA Championship, beating the Fort Wayne Pistons 4 games to 1 in the NBA Finals. (…).
  • 1956–57 NBA season (near South Penn Square and South Broad Street): The 1956–57 NBA season was the 11th season of the National Basketball Association. The season ended with the Boston Celtics winning the NBA Championship (which would be the first of their 17 NBA titles), beating St. Louis Hawks 4 games to 3 in the NBA Finals. (…).
  • 1952–53 NBA season (near South Penn Square and South Broad Street): The 1952–53 NBA season was the seventh season of the National Basketball Association. The season ended with the Minneapolis Lakers winning the NBA Championship, beating the New York Knicks 4 games to 1 in the NBA Finals. (…).
  • 1957–58 NBA season (near South Penn Square and South Broad Street): The 1957–58 NBA season was the 12th season of the National Basketball Association. The season ended with the St. Louis Hawks winning the NBA Championship, beating the Boston Celtics 4 games to 2 in the NBA Finals. (…).
  • 1950–51 NBA season (near South Penn Square and South Broad Street): The 1950–51 NBA season was the fifth season of the National Basketball Association. The season ended with the Rochester Royals winning the NBA Championship, beating the New York Knicks 4 games to 3 in the NBA Finals. (…).

Nearby Towns and Suburbs

  • Center City is to the east.
  • Wharton is 1 mile to the south.
  • Pennsport is 1 mile to the southeast.
  • Whitman is 2 miles to the south.
  • Camden is 3 miles to the southeast.
  • Nicetown-Tioga is 3 miles to the north.
  • Yeadon is 4 miles to the west.
  • Gloucester City is 4 miles to the southeast.
  • Bala-Cynwyd is 5 miles to the northwest.
  • Darby is 5 miles to the southwest.
  • Collingswood is 5 miles to the southeast.
  • Lansdowne is 5 miles to the west.
  • Penn Wynne is 6 miles to the west.
  • Sharon Hill is 6 miles to the southwest.
  • Audubon is 6 miles to the southeast.
  • Collingdale is 6 miles to the southwest.
  • Drexel Hill is 6 miles to the west.
  • Bellmawr is 7 miles to the southeast.

Nearby Rail Stations

  • 15th Street Station (SEPTA)
  • Broad Street Station (Philadelphia)
  • City Hall Station (SEPTA)
  • 13th Street Station (SEPTA)


  • Walnut Street (Philadelphia)
  • Broad Street (Philadelphia)
  • Market Street (Philadelphia)
  • 52nd Street (Manhattan)
  • Pennsylvania Route 611
  • Interstate 95 in Pennsylvania
  • Interstate 76 (Ohio–New Jersey)
  • Schuylkill Expressway
  • Pennsylvania Turnpike
  • Interstate 676
  • Vine Street
  • U.S. Route 1 in Pennsylvania
  • Pennsylvania Route 63
  • Pennsylvania Route 73
  • Pennsylvania Route 309
  • U.S. Route 30 in Pennsylvania
  • Interstate 476
  • New Jersey Turnpike
  • New Jersey Route 90
  • U.S. Route 322 in Pennsylvania
  • New Jersey Route 73
  • U.S. Route 130
  • New Jersey Route 413
  • U.S. Route 13 in Pennsylvania
  • Pennsylvania Route 3
  • Girard Avenue
  • Chestnut Street (Philadelphia)
  • Germantown Pike
  • Bethlehem Pike
  • West Side Highway

Bodies of Water

  • Wissahickon Valley
  • Wissahickon Creek
  • Schuylkill
  • Delaware River
  • Schuylkill River
  • Susquehanna River
  • Hudson
  • Ohio River
  • Schuylkill rivers
  • Wissahickon
  • Pennypack creeks
  • Brandywine

Nearby Airports

  • Philly airport
  • Philadelphia International Airport
  • PHL
  • Northeast Philadelphia Airport
  • Philadelphia Airport
  • JFK