If you are having trouble maintaining the computer network in your legal firm, you should consider outsourcing the maintenance to a managed IT services provider in Delaware. In general, most small and medium-sized law practices experience technology difficulties because of the high cost of maintaining a professional in-house IT team. As a result, when the network fails, the responsibility of restoring the computer elements will be left to an employee with the most knowledge on technology. This leads to decreased productivity and subsequent loss of revenue. Here are a few common situations that indicate that you should hire a managed services provider for your law firm.
Prolonged and Unexpected Downtime
You should think about outsourcing your IT management functions to an MSP if you have been experiencing downtime. Often, unexpected downtime occurs when the server fails. Usually, this is accompanied by the inability of employees to access important data and use crucial software. Short-term downtime might occur in every server, but if your firm is unable more than occasionally to access data, this is a serious red flag. Your productivity will decline, and time-sensitive cases will be affected.
Poor Security Measures
Proper security measures are essential for legal operations. Most of the data is sensitive and confidential, so poor management could lead to detrimental exposure. For instance, information could be exposed to competitors, or it could be leaked to malicious persons. If your network does not have good security measures, you should consider hiring a managed IT services provider in Delaware to protect your operation.
You can identify the status of IT security in multiple ways. A secure computer setup should have an updated operating system installed on a state of the art server. The applications and software installed on the network should be up to date, with all relevant patches. The network should have crucial security products, including antivirus, firewalls and web filters. Hiring an MSP will provide full-time monitoring in addition to the aforementioned measures.
Slow System Performance
If your network is underperforming or responding slowly, consider changing your IT management practices. While you might not be experiencing actual downtime, this decrease in performance is equally harmful. Often, most firms will not fix the problems. This causes further, continuous deterioration. When you outsource your IT maintenance work, the MSP will be responsible for optimizing the network. The technicians will update the systems and eliminate any obstacles that cause lags. They will also monitor network assets and warn you of temporary or permanent bottlenecks.
Lack of Prompt IT Support
Every business or organization requires IT support when accidents occur. However, if you are not in a committed partnership with an MSP, you are unlikely to get immediate support in time of crisis. In simple terms, technicians are not as responsive to break-fix problems because they must prioritize clients who have already subscribed to long-term network management. When you outsource, you will receive 24/7 support from experts capable of providing immediate solutions.
If you are interested in learning more about the advantages of managed IT services in Delaware, reach out to our technicians at Partners Plus, Inc.