Using an Office Phone System

By Published On: June 20, 2022

Cloud phone systems are phone services that your company can buy over the Internet. Instead of keeping phone system software on a server located at your office, you can acquire cloud phone system service from a provider such as Partners Plus. The service is essentially the same, you will be using an office phone system to make phone calls but with more benefits. Let’s take a look at some of the advantages to using a cloud based system for your phones.

Pros of Using an Office Phone System that is Cloud Based

Cost Savings

Small businesses that migrate to VoIP might save up to 40% on local phone calls. Those same small enterprises cut the cost of international calls by up to 90%. This can really add up to be a significant difference.

Most cloud VoIP providers charge lower per-minute rates than top landline phone services. Whatever your call volume and consumption, a cloud-based phone system will nearly always cost you less per month than a landline subscription.

With a cloud-based phone system, you have some options that will further your cost savings. Unlimited minutes packages are available for those that are high-traffic contact centers. Whereas Pay-As-You-Go pricing structures can accommodate organizations that use minutes sparingly. Furthermore, hosted platforms do not require the purchase of expensive hardware that requires maintenance and installation. This alone can be significant cost savings as technology is always changing and advancing.

The Connection is Mobile

When using a traditional phone based system, you will need to be near the system, basically in the building to use it.  However, with a cloud based system, it is simluar to cloud based computing and you don’t have to stationary.  In fact, you can work from anywhere that you have an internet connection, sometimes this means just having cell phone service.  This allows you to make phone calls from your cloud phone system using your own smartphone. Or, if it is more convenient, you can also use a softphone, laptop, or IP phone. This means you can work from home while traveling or as a full-time remote employee.

Let’s talk about phone apps. These systems come with free apps that will allow you to use your cloud-based phone services to work from anywhere. You can call your team and see when your coworkers are on the phone all from this app. It also allows you to call them via a regular phone line as well as the VIOP.

With a cloud-based phone system, you are able to connect your team through the system no matter their location. This allows for geographical flexibility. If you have offices in several locations, a cloud-based phone system can link your entire company to the same phone service and be managed from any location by a single administrator.

Reliability

A cloud-based phone system has it components spread between two or more locations. This allows the carriers to have very few disruptions and little downtime, making this system much more reliable than traditional systems. The systems are always backed up and have another server to take over should something happen. This means you will not be without a phone due to weather, accidents, or lines down.

If you are in the market for a business phone system, Partners Plus can help. Using an office phone system has never been more cost-effective and easy.  Give us a call at 302-529-3700 to get started.

Bill Hogan

Bill Hogan is the Owner and President of Partners Plus. He has 40 years of experience in the technology industry, specifically IT support services. Bill has spoken at seminars all over the country about network management and published his latest book in 2018. Partners Plus was selected by PHL17 as the best Computer and Information Technology Support Company in the greater Philadelphia area in 2018.

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