We challenge you to find another computer consulting firm in the Delaware Valley that would make these promises:

  1. We’ll Get Back to You Promptly. Standard tickets are typically attended to within a couple hours, at most one business day. Past that time frame, you won't be charged. Priority tickets are typically attended to on the spot, at most one hour.
  2. Remote Repairs. We understand how important your computer network is to you, which is why we offer our remote support services. With that, we can securely access your computer network via the Internet so you don’t have to wait around for a technician to show up. If we can’t fix it remotely, we’ll dispatch a technician the same day.
  3. No Geek Lingo. You deserve to get answers to your questions in plain English. Our technicians will not talk down to you or make you feel stupid because you don’t understand the IT lingo. We also stay on-site or on the phone with you until all your questions are answers!
  4. 100% Unconditional Satisfaction Guarantee. You deserve to be completely satisfied with our products and services at all times. We will do whatever it takes to make you happy--no hassles, no problems.
  5. No Unpleasant Or Unexpected Surprises. You should expect that no damage will be done to your network or your data. Before we start working on your computer or network, we will evaluate your problem and alert you of any potential risks involved in fixing your issue. If there are any risks, we will explain in full, and your authorization and agreement will be obtained before the work commences. You can also choose to have your data backed up before we start any work on your machine.
  6. Guaranteed - All Projects Completed On Time and On Budget When you hire us to complete a project, we won’t nickel and dime you with “unforeseen” or “unexpected” charges. Additionally, if all aspects of your project are brought up from the get-go, we'll simply charge you a flat rate. We guarantee all projects will be done ON TIME with no excuses.
  7. Accurate Billing - Guaranteed. Every bill you receive from us is guaranteed to be accurate and detailed. You’ll know exactly what you are paying for, and all charges will be pre-approved by you. No more one-line “mystery” bills that don’t outline what you are paying for.